Shipping Information

*COVID-19 UPDATE*

We are working hard on getting your orders out in a timely manner, however due to health and safety reasons, order processing is between 1 - 2 working days.

OPTION                              

ESTIMATED TIME.                            

PRICE                          

UK Express Delivery
1 - 2 Working Days
FREE
Europe
3 - 5 Working Days
£10
Rest of the World
6 - 7 Working Days
£20

 

HOW LONG DOES WILL MY ORDER TAKE TO PROCESS?

From the moment you place you order, it will take up to 3 working days to process and dispatch your order to our courier service.

Orders are processed throughout each working day (Monday-Friday), excluding weekends and bank holidays. 

You will receive an email confirmation once your order has been dispatched.

I HAVE PUT IN THE INCORRECT SHIPPING INFORMATION AND NEED TO CHANGE IT?

If you need to change your delivery address after your order has been placed prior to your order being shipped, please email us at info@campbellavenue.com with your Name, Order Number and the new full shipping address, and we should be able to help you provided the order has not yet been processed and shipped

If a change of address is made directly with our courier service, Campbell Avenue will not be held responsible for lost or undelivered goods.

I BELIEVE MY PARCEL IS LOST?

Shipping charges on all orders for both UK and International countries is non-refundable. Campbell Avenue cannot be held responsible for any lost or stolen parcels during transit, nor is Campbell Avenue responsible for any parcel delays outside of the advised time frames. Any issues regarding this must be taken up with the courier/local depot.

BUT I HAVE MORE QUESTIONS...

If you have any further queries or require any more information regarding shipping, please email info@campbellavenue.